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Monday, November 07, 2011
The HMO Hydra
With Medco and assorted mail-order companies essentially obliterating the independent retail market, it's only proper to share some experiences with these knuckle-draggers. This is pretty much what it's like to deal with their 'help line.' My favorite waiting message is that a "Certified Pharmacy Technician" will be available soon to direct my clinical pharmacy needs. The last one I spoke to was "certified" after a 6 week training course at Walgreen's.